We oversee every phase of the shipment comprehensively. Our Operations team meticulously monitors import or export shipments from initiation to delivery. These protocols encompass three fundamental processes: coordinating the retrieval of goods to their departure or point of origin, notifying the first scale or connection (if applicable), and formalizing the pre-arrival notice before the shipment arrives. If you require additional reports, you can request them from your account executive, and it will be duly recorded in our Operations Department.

Our storage facilities span across Chile, covering cities such as Arica, Iquique, Antofagasta, Valparaíso, San Antonio, Santiago, Talcahuano, and Puerto Montt. Additionally, we have ground transport bases in these locations to facilitate nationwide distribution.

We exclusively handle international moves via maritime transport for loads justifying the use of Full containers. However, for shipments with these characteristics, it’s essential to have a complete and valued inventory of the items to be transported, along with the necessary entry permits for the destination country.

We have agreements with three Customs agencies in Chile for our clients, providing freedom of choice for the entry or preparation of arrival/departure for their goods. This service is subject to the condition that the import or export is logistically managed by Eurotrans.

Yes, you can transport small parcels abroad. However, we recommend using traditional courier services for loads under 30 kilos and with dimensions smaller than a pallet, as these are the minimum standards our company specializes in transporting.